Laptop and computer repair
anywhere in Germany
You do not need to live near us. Send your laptop or desktop to our workshop in Regensburg, we diagnose it, quote a fixed price, and send it back repaired. Shipping is free and insured in both directions, and you can deal with us entirely in English.
How it works
Four steps, and you only pay once you have agreed to a price.
Tell us what is wrong
Use the form below or send an email. Describe the device and the fault in your own words. English is fine.
We send a shipping label
A prepaid DHL label arrives by email. Pack the device, drop it off, done. The parcel is insured.
Diagnosis and fixed quote
We examine the device and email you a fixed price. Nothing is repaired before you say yes.
Repaired and returned
Most repairs take 24 to 48 hours in the workshop. Return shipping is free and insured.
What we repair
All makes, including Lenovo, Dell, HP, ASUS, Acer, Microsoft Surface and Apple.
Screen and display
Cracked panels, flickering, dead pixels, backlight failure and hinge damage.
Battery and power
Batteries that no longer hold a charge, charging ports, and laptops that will not power on.
from 80 EURSSD and memory
Storage upgrades, failing drives, and RAM expansion. Often the cheapest way to make an older machine usable again.
80 to 120 EURMainboard repair
Board-level work under a microscope: power circuits, charging ICs and burnt traces. Most workshops replace the whole board. We repair it.
Overheating and fans
Thermal paste, fan replacement, cleaning, and machines that throttle or shut down under load.
Liquid damage and data
Ultrasonic cleaning after spills, and data recovery from devices that no longer start.
What it costs
Diagnosis is 59 EUR, and it is credited in full against the repair once you approve it. Straightforward jobs such as a battery replacement or an SSD upgrade start at around 80 EUR. You receive a fixed price in writing before any work begins, so there are no surprises on the invoice. If a repair is not worth the money, we say so.
Why send it to us
A real workshop, not a middleman
Your device is repaired in our own workshop in Regensburg. It is not forwarded to a third party, and it does not leave Germany.
Board-level repair in house
We do microsoldering ourselves. That means faults other shops decline, because they can only swap complete assemblies, are often still repairable here.
Certified for Apple and Samsung
Apple Independent Repair Provider and Authorised Samsung Repair Partner, so genuine parts are available where the manufacturer supplies them.
English throughout
Quotes, questions and updates in English. Written contact works best; on the phone German is easier for us.
Questions people ask
Do you speak English?
Yes. Write to us in English and we reply in English. Phone support is easier in German, so email or the form below is the better route.
What does shipping cost?
Nothing. We send you a prepaid DHL label, and the return shipment is free and insured as well.
How long does it take?
The repair itself usually takes 24 to 48 hours in the workshop. Including shipping both ways, expect three to five working days.
What if I decide against the repair?
You pay the 59 EUR diagnosis and we send the device back. Nothing is repaired without your approval.
Is there a warranty?
Twelve months on the work carried out and on the parts fitted.
Should I back up my data first?
Please do, if the device still starts. We work carefully and most repairs leave your data untouched, but a backup is always the safer option. If the device no longer starts, tell us that your data matters and we will treat it accordingly.
I live in Regensburg. Do I have to post it?
No, just bring it in. Our address is Theodor-Storm-Str. 18a, 93051 Regensburg, and many repairs are finished the same day. The German page has the details: PC- und Notebook-Reparatur.
Request a free shipping label
Tell us what device you have and what is wrong with it. We reply within one working day with the next steps.